Frequently Asked Questions
What Makes Dream-Travel Different From Other Companies?
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100% financial transparency with our clients. You will always know where your money is going
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Low monthly payment plans. Dream-Travel arranges low monthly payments on our trip management site to make it easier and more affordable for all participants
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Exclusive tours: Dream-Travel specializes in customized, small group tours that provide the best possible experience and avoids the need to share large buses and hotel rooms with strangers
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Medical and Liability Insurance: All participants are given the choice to purchase deluxe travel insurance, including a comprehensive Cancel for Any Reason option
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I Am a Teacher That Wants to Travel. Where Do I Start?
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Contact Dream-Travel's travel specialists through our website and a representative will be in touch to discuss trip ideas and details.
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Dream-Travel will price a one-of-a-kind trip for you and your students that will include: airfare, hotel/homestay accomodations, meals, transportation, entrances and include options to purchase travel insurance.
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Start advertising! Dream-Travel will create a trip management website for your trip where students and parents can read about the trip details and sign up.
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Dream-Travel will support you through the process by sending you marketing materials and guide you throu gh recruitment.
What Travel Insurance Options Does Dream-Travel Offer?
Dream-Travel works with Travel Insured International to offer deluxe travel insurance plans. Customers are given the option to choose their individual plans, including an option for Cancel for Any Reason. Standard travel insurance includes trip delays, baggage loss and/or delays, and all medical and dental emergencies. Dream-Travel is also protected by insurance policies required by tour operators (professional insurance, liability insurance). Details may be requested via email. For more information about our travel insurance options please click the button below.
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What Is Dream-Travels Response In Case of Emergency?
Dream-Travel follows State Department guidelines for travel and will work with teachers, administrators, or schools to discuss options for postponing and/or cancelling the trip for the group. In the event of an emergency, Dream-Travel will apply group cancellations for the group. Individual cancellation policies will apply if the group does not decide to cancel or postpone.
In the event the group is traveling during an emergency, Dream-Travel will work closely with our international partners to modify the trip as necessary.
Various scenarios require different responses and we will work closely to find the best option for the group and individual travelers.
For Dream-Travel's COVID Response please click the button below.
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What Is Dream-Travel's Payment and Management System?
Dream-Travel is excited to announce that we are now leveraging account management tools and instant trip details through our simple and intuitive online account software powered by We Travel, Inc. Dream Travel is here to help you with all of your trip details and payments while we partner with We Travel, Inc. to provide any technical assistance you might need with your account access. Please contact clients@dream-travel.net for any questions. Once your trip is a go, we’ll get you started with your We Travel account.
Dream-Travel will offers monthly, affordable payment plans for all of our trips. Once you have registered for your trip through We Travel, we will set up a monthly payment plan.
Cancellation penalties and reimbursements are based on the number of months prior to the trip. Dream-Travel will provide you with the cancellation penalties when you register for the trip.
For individual cancellations, all requests for cancellation must be submitted in writing to clients@dream-travel.net. The date on the email will be used for the calculations for refunds above.
For group cancellations, Dream-Travel is committed to being 100% transparent with any non-refundable monies. We understand that last minute cancellations do come up, and we will work hard to ensure that we recover any costs that we can. Dream-Travel will refund what is refunded to us by vendors and service-providers minus a $250 fee per person to cover administrative fees.
What Airlines Are Used?
Dream-Travel uses regularly scheduled carriers
What Happens If Our Trip Is Delayed?
Dream-Travel will assist in navigating the groups way through any delays along with our representatives abroad. All costs associated with delays will be reimbursed through Travel Insured International. Students and teachers should keep all receipts throughout the delay. Although Dream-Travel does follow up with the insurance company to help file the claims, it is up to the insurance company to make the final reimbursement decision. ​
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Are Airport Taxes and Registration Fees Included in the Price of the Trip?
Dream-Travel does not charge registration fees. Airport taxes are included in the price of the trip. ​
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How Many Pieces of Luggage Are Allowed?
Packing light is recommended: one suitcase per person, plus one carry-on. This is especially important because buses and trains are used on the trip and it can become difficult to transfer and fit luggage.
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How Are Transfers Organized From One Location to Another?
Transfers depend on the distance between locations. Every destination that is not walking distance will be included in the price of the trip. Transfers are either organized with private coach buses or public transportation. In some cases, transfers can also be walking distance.
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What Type of Hotels Are Used and How Many People Per Room?
Dream-Travel will work with you and your budget when discussing the type of hotel/hostel/student residence to use. All of our hotels are centrally-located with private bathrooms/showers and breakfasts included. Group organizers stay in single occupancy rooms. The rest of the students and adults stay in double and triple occupancy rooms, which are determined by the availability of the rooms at the local hotel. Room assignments are made prior to travel, based on gender.
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What Meals Are Included in the Program?
Dream-Travel customizes all of the meal selections to work with your program. Typically, all breakfasts and dinners are included. Sometimes, Dream-Travel deliberately does not include reserved meals in order to provide students the opportunity to order their own meals, to eat where and when they want. During homestay programs, all at-home meals are provided (including boxed lunches). Custom programs may include special arrangements for meals, but breakfast tends to always be included.
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Do You Accommodate Special Diets?
Dream-Travel can accommodate vegetarian, vegan, and gluten-free diets. Food allergies, especially those that are severe are more difficult to manage abroad so we recommend that you discuss your child's food allergies with their teacher.
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Can I Travel With a Handicap or Disability?
This decision is made by the group organizers and leaders.
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Will the Students Be Alone at Any Time?
Dream-Travel does not allow students to be on their own. Students may go to nearby locations with a group of fellow, at the discretion of the group leaders. During homestay programs, the students may be alone on occasion, but only with the approval of the group leader.
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Do The Students Go Out At Night?
Dream-Travel does not promote students going out at night, but if the group leaders plan an activity outside of the itinerary, then the group can go together.
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Can the Students Call Home?
We do recommend traveling with a calling card or bringing along a cell phone that can connect to WiFi to get in touch with family.
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How Much Spending Money Can a Student Bring Along?
Dream-Travel recommends a minimum of $30-$40 per day outside of family stay. This money covers the cost of lunces, the occasional snack, and souvenirs. Typically, everything is included in the cost of the trip, but the trip leader will notify parents if there are additional daily expenses or "options" outside of the cost of the trip.
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What is Dream-Travel's Standards of Conduct?
Proper behavior is expected at all times. In general, these items are grounds for dismissal from the trip:
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Possession, consumption or distribution of alcohol or illicit drugs.
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Poor attitude or behavior and constantly acting independently of the chaperones' admonishment and warnings.
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Leaving the group on excursions or leaving the hotel without the permission of chaperones or after the designated curfew.
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Getting a piercing or tattoo
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Stealing or defacing and personal property, building or material
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Possession or using weapons such as firearms, knives, explosives, etc.
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Breaking group rules
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